All is not lost. We use a fraud-screening service called Maxmind. Although it’s pretty good, it’s not perfect. Many things can trigger a false-fraud response including ordering through a proxy, your internet connection is too far from your billing address, among other things. If you still want to continue with your order, please submit a sales ticket. We may ask you to scan and submit some supporting documents including a valid, government-issued ID that includes your address. Once we receive this information, we will gladly manually process your order.

Posted in: Commonly Asked Questions