• We DO WordPress.

    hostingDifferent is a managed and do-it-yourself WordPress hosting company. We make managed-WordPress hosting affordable. Sit back. Relax. We got this.

Why we're DIFFERENT.

At hostingDifferent, we take WordPress hosting seriously. We aim to meet and exceed your expectations every time, every day.

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Simply WordPress

We're not your run-of-the-mill web host. We specialize in hosting only WordPress sites. Why? WordPress is the premier blogging and content management system available today. WordPress is quite powerful in what it can do, is fully extendable through plugins, yet very simple to use. Our Support Staff are WordPress experts who LOVE what they do!

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Superior Service

We take pride in being a smaller host who can provide that personal, superior-level of service that those larger hosts just can't match. We take the time to get to know YOU. From your first contact with us we will work every day to earn and keep your business, making superior service happen every day, every time. We're hostingDifferent.

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Expertly Managed

You can sit back and work on the creative stuff while we take care of that techno mumbo jumbo. We may be a bit more expensive than your average host, but we take care of all of the behind-the-scenes stuff required to run a WordPress site. Just sit back and relax. We got this!

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DIY (Do It Yourself)

Knowledgeable about WordPress? Don’t need us to hold your hand? Then our DIY WordPress hosting is perfect for you. With the right combination of features and value pricing all geared towards hosting your WordPress site(s) FAST, hostingDifferent is the RIGHT choice over generic web hosting.

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Free Migrations

With another host? We know it can be stressful to move your site(s). No worries! We'll migrate your site(s) for free and make sure they're up and running FAST!

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Powerful Hosting

We only use the most powerful hardware and network to serve your site’s pages to the web. Our data center is located in TierPoint Dallas and is fed by redundant fiber feeds from premier tier 1 carriers. That, along with our powerful custom-built, LiteSpeed servers, give hostingDifferent the powerful Difference.

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Serious Security

We take security seriously. From installing and monitoring a firewall to applying security patches and everything in between, hostingDifferent makes sure your site(s) are safe and secure 24/7, 365 days of the year. We know your site is important. Rest assured. We’ve got you protected.

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Super Fast

Slow-loading websites is so the 90s! It’s 2015 folks and no one waits for slow sites. We run on LiteSpeed servers and work extremely hard behind the scenes to make sure your site is served up furiously fast whether your visitors are down the street or across the globe. Why wait for the other guys? We're furiously fast. We're hostingDifferent.

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Expert Support

With 24/7 standard support (Premium and Pro accounts) and 24/7 critical support, we’re there when you need us. We pride ourselves on quick and efficient response and solution times no matter what the hour. Whether it’s something simple or a little more complicated, you can count on us to get it fixed.

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100% Money-Back Guarantee

We’re so confident that you’ll love our service that we offer a money-back guarantee. At any time during the first 30 days (60 days for WP Premium and 90 days for WP Plus accounts), if you’re not happy with our service, we’ll refund your money, no questions asked. In fact, we’ll do you one better. If you’re not happy with our service in the first 30 days (60 days WP Premium/90 days WP Plus accounts), we’ll not only refund your money, we’ll pay for the first month of your new hosting! We’re that good! We’re hostingDifferent.

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100% Uptime Guarantee

We know how important it is that your site is up and working around the clock, every day of the year. Unlike those other hosts, hostingDifferent promises that your site will be up and running 100% of the time. Period. If we ever fail to live up to that promise we will credit 5% of your monthly fee (10% for WP Premium and 15% for WP Plus accounts) for every hour your site is down.

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100% Satisfaction Guarantee

We’re not doing our jobs if you’re not satisfied. If we’ve messed up or you are otherwise unsatisfied with our service, let us know right away. We’ll make it right or we’ll refund any unused portion of your hosting fees. We want to work for your business so let us know what we can do.

Managed-WordPress Plans & Pricing

We manage WordPress for you! You take care of the content.

Our Managed-WordPress plans are fully-managed hosting plans meaning we’ll set up WordPress for you including some of the most popular plugins, configure it to run fast on our servers, and maintain it with automatic WordPress and plugin updates.

Need something more? Contact us for a custom quote.

With hostingDifferent, you can sit back and relax. We’ve got this!

$4

WP INTRO

Monthly Plan

  • 1 Site/No Add'l Sites
  • 5 GB Storage Space
  • 50 GB Monthly Bandwidth
  • Automatic WordPress Upgrades
  • Plugin Upgrades Upon Request
  • 7 Days of Backups
  • 30 Day Money-Back Guarantee
  • Standard Help Desk Support: 5a-9p Pacific Time
  • Critical Help Desk Support: 24/7
  • Free Site Migration
  • Free FTP Access Upon Request
  • Dedicated IP Address-None

Select Plan

$12

WP PREMIUM

Monthly Plan

  • 5 Sites/Add'l Sites $4 ea/mo
  • 50 GB Storage Space
  • 500 GB Bandwidth
  • Automatic WordPress Upgrades
  • Automatic Plugin Upgrades
  • 7 Days of Backups
  • 90 Day Money-Back Guarantee
  • Standard Help Desk Support: 24/7 hotline
  • Critical Help Desk Support: 24/7 hotline
  • Free Site Migration
  • FTP Access Upon Request
  • Dedicated IP Address-$36/yr

Select Plan

DIY-WordPress Plans & Pricing

Want to do it yourself? You got it! But we're still here if you need help!

Our DIY WordPress hosting plans are designed for those of you who want a little more control over your hosting. With access to our powerful, yet easy-to-use control panel, FTP, and WordPress Admin Panel, you’re in the driver seat, but our superior support is still there for you. With hostingDifferent you’ll know we’ll be there whether you need us or not!

Need something more? Contact us for a custom quote.

With hostingDifferent, you can sit back and relax. We’ve got you covered!

$24

DIY INTRO

Yearly Plan

  • 1 Site
  • 1 GB Storage Space
  • 10 GB Monthly Bandwidth
  • WordPress Upgrades Upon Request
  • Plugin Upgrades Upon Request
  • 7 Days of Backups
  • 30 Day Money-Back Guarantee
  • Standard Help Desk Support: 5a-9p Pacific Time
  • Critical Help Desk Support: 24/7
  • Free Site Migration
  • Dedicated IP Address-None

Sign Up

$88

DIY PREMIUM

Yearly Plan

  • Unlimited Sites
  • 20 GB Storage Space
  • 200 GB Monthly Bandwidth
  • WordPress Upgrades Upon Request
  • Plugin Upgrades Upon Request
  • 7 Days of Backups
  • 30 Day Money-Back Guarantee
  • Standard Help Desk Support: 24/7
  • Critical Help Desk Support: 24/7
  • Free Site Migration
  • Dedicated IP Address-$36/yr

Sign Up

Looking for a Great Deal? Look no further.

Just to make you super happy, hostingDifferent is offering some great specials! You’re welcome.

Happy 2015!

In celebration of the new year, we’re offering 20% off any of our WordPress hosting packages.

Use coupon code 2015 at checkout.

 

 

Try hostingDifferent and experience the DIFFERENCE—RISK FREE!

Got a Question? We got the answer?

Here are the questions we get all the time.

Commonly Asked Questions (12)

How long have you been in business?

hostingDifferent has been open to the public since October 2012.

Prior to that, we’ve been hosting friends and family since 2001 and opened up another successful hosting company, powerMonster.net, in February of 2008.

In August of 2010, powerMonster.net was sold so that we could focus on other endeavors, though we kept hosting friends and family privately under the hostingDifferent name.

Our team members bring a wealth of knowledge and experience to the table. All of us have been active in one way or another with web-hosting, programming, or design since 1998.

Don’t let our newness fool you. We are committed to serving our customers and bring tons of experience and expertise to make hostingDifferent the best hosting experience possible.

How long will it take to process my order?

All new orders are processed manually.

Once the order has been screened, we then begin installing WordPress and hostingDifferent’s pre-selected plugins and then configure your site for optimum performance.

Once that has been completed, we will send you a Welcome Email with all of the pertinent hostingDifferent account information. This email is very important, so please save it in a safe place!

This whole process usually takes less than an hour, but may take longer if an order is placed in the middle of the night.

Can you move my site from my previous host?

Yes, we can!

We will happily migrate the number of sites allowed on your plan for free.

Migrations can be a tricky thing and we can only guarantee that files and databases are migrated. Any ftp/email/email accounts/email forwarders/etc may not (read: most likely will not) be transferred.

Once you’ve received your account information, please go to our Help Desk and submit Support Ticket and we’ll get started on it right away!

 

 

Can you register/transfer a domain?

Yes, with our partner NetEarthOne, hostingDifferent can register and/or transfer .com, .net, and .org domains.

There is a $14.95 per year fee for new registrations and transfers.

By default, when you register a domain, your contact information is made public on the internet. If you’d like us to privatize this for you, there is an additional $10 per year fee.

When you register or transfer a domain to hostingDifferent/NetEarthOne, you are the sole owner of that domain and have complete control over it. hostingDifferent will never hold your domain hostage or prevent your having control over your domain.

Do you offer email services?

At hostingDifferent, we believe that hosting and email are two separate entities and should be handled as such.

With ever increasing spam and spammers, monitoring, administering, and maintaining an email system is a full-time job in itself and we believe that our resources are better spent supporting you, our clients. We leave the email to those who are true experts in the field.

We highly recommend Google Apps for Business or Outlook.com for all of your email needs. We will happily set up one of these accounts or any third-party email service for you. Just submit a ticket at our Help Desk.

Do you offer a money-back guarantee?

Not only do we offer a money-back guarantee, we’ll also pay your first month’s hosting fee’s at your new host!*

How’s that for a money-back guarantee?

WP Intro Accounts have a 30-day money-back guarantee.
WP Plus Accounts have a 60-day money-back guarantee.
WP Premium Accounts have a 90-day money-back guarantee.

ALL DIY Accounts have a 30-day money-back guarantee.

 

*Please read our Terms of Service for all the details.

Do you offer a service uptime guarantee?

Of course we do!

hostingDifferent guarantees that your site will be up and running 100% of the time.*

If not, for every hour of downtime, we will credit your account as follows:

WP Intro Accounts: 5% of your monthly fee
WP Plus Accounts: 10% of your monthly fee
WP Premium Accounts: 15% of your monthly fee

All DIY Accounts: 5% of your monthly fee

 

*Please see our Terms of Service for all of the details.

What types of support do you offer?

hostingDifferent offers two levels of technical support: Standard and Critical.

Critical Support is available 24/7. Critical support is reserved for those true emergencies for example, the server is down, your control panel is inaccessible, or you have been blocked from the server. We answer critical issues within 30 minutes, but often answer much, much quicker!

Standard Support is 24/7 for Premium, Pro, DIY Project, and DIY Pro Accounts and from 5a-9p Pacific Time daily for Personal and DIY Starter Accounts. Standard Support is for most all other technical support. We answer standard issues within 2 hours, but our average ticket response is less than 30 minutes!

Sales and Billing Support is offered 9a-5p Pacific Time, except major US holidays. During business hours, we generally answer sales and billing issues within 2 hours. Outside of billing hours or on weekends, it can take up to 24 hours.

You can access support either through email or our Help Desk. Pro Accounts also have access to a private phone hotline.

Does hostingDifferent allow adult content?

No. Unfortunately, adult content is one of the few things that we don’t allow on our servers.

Please read our Acceptable Use Policy and Terms of Service for more details on what’s allowed and not allowed on our servers.

My order was detected as fraud. What do I do?

All is not lost. We use a fraud-screening service called Maxmind. Although it’s pretty good, it’s not perfect. Many things can trigger a false-fraud response including ordering through a proxy, your internet connection is too far from your billing address, among other things. If you still want to continue with your order, please submit a sales ticket. We may ask you to scan and submit some supporting documents including a valid, government-issued ID that includes your address. Once we receive this information, we will gladly manually process your order.

What forms of payment do you accept?

hostingDifferent accepts Visa, Mastercard, American Express, Discover, and PayPal. We use PayPal to process all of our payments, but you don’t have to have a PayPal account to use it.  For your safety and security, hostingDifferent does not record or store your credit card information at all.

I have very specific needs. Do you offer custom plans?

We most certainly do! Please contact our Sales Department and we will work something out.

WordPress (2)

How do I move my WordPress site to hostingDifferent?

There are two ways to move your WordPress site to hostingDifferent.

First Way

    1. Log in to your existing WordPress site and under the Tools menu, choose Export and make sure you select All Content and then click on the Download Export File button and note where you save this file.
    2. Now log in to your new WordPress site on hostingDifferent. Delete all pages and posts and be sure to empty the trash.
    3. Go to the Tools menu and choose Import. Click on the WordPress link and in the popup, click Install Now. On the resulting page, click Activate Plugin and Run Importer. Click on the Choose File button and browse to where you saved the Export File. Click Upload File and Import button.
    4. Now go to Plugins and choose Add New and search for, install and configure your desired plugins.
    5. Now go to Appearance and choose Themes and then select the Install Themes tab. Either search for your theme or upload the .zip file of your theme and configure and customize as needed.
    6. Finally go to Appearance and choose Widgets to configure any widgets for your site.

 

Second Way

    1. Log in to your existing WordPress site and under the Tools menu, choose Export and make sure you select All Content and then click on the Download Export File button and note where you save this file.
    2. Now log in to your new WordPress site on hostingDifferent. Delete all pages and posts and be sure to empty the trash.
    3. Go to the Tools menu and choose Import. Click on the WordPress link and in the popup, click Install Now. On the resulting page, click Activate Plugin and Run Importer. Click on the Choose File button and browse to where you saved the Export File. Click Upload File and Import button.
    4. Using FTP, download your wp-content colder from your old host, and upload the folder to your hostingDifferent account (/public_html/wp-content). If you are on a Personal or Premium Account you can get FTP access for a one-time $5 fee. Please contact our Help Desk to set this up.
    5. Go to the Appearance menu and choose Themes and then activate your theme.
    6. Go to the Plugins menu and choose Installed Plugins to activate your plugins.
    7. Go to the Appearance menu and choose Widgets to install and configure your widgets.

 

Or if you’d like, we can move your site for you. We will move your sites for free equal to the number of sites permitted in your plan. Please contact our Help Desk to set this up.

Do you know of any website where I can learn more about WordPress?

We certainly do! Here’s a short list. You can also google WordPress tutorials or specific tasks along with the word WordPress to get even more results.

Managed WordPress Hosting (3)

Do you blacklist any plugins?

We don’t necessarily blacklist any plugins; however, if we find that a plugin is a security-risk or increases the server load excessively, we may ask you to look for an alternative or uninstall it.

How do you handle WordPress upgrades?

Managed-WordPress Hosting

There are two types of upgrades that WordPress puts out: feature upgrades and security upgrades.

Feature upgrades are major upgrades that add features to WordPress and have the most potential to make things break on your website. These are usually numbered 3.0, 3.1, 3.2, 3.3, etc. We generally wait a couple of weeks before upgrading your website to these feature upgrades to make sure all the kinks have been worked out first.

Security upgrades are minor upgrades that aim to fix a security issue found inside WordPress’ code. These are usually numbered 3.0.1, 3.1.2, 3.2.5, etc. These upgrades have little chance to break your website and because we want to protect your site as well as those of our other clients, we apply this upgrades as soon as they are posted.

If you ever experience that after an upgrade your site is broken, please don’t hesitate to submit a support ticket so we can fix it right away.

On our WP Plus and WP Premium Accounts we will automatically upgrade any plugins you may have installed on your website. Once a week we will look over your site for any plugins that have been updated and update them for you.

On our WP Intro Accounts, we don’t upgrade plugins automatically, but will happily do so upon request. Just send in a support ticket and we’ll get right on it for you.

If, for whatever reason, you don’t want us to upgrade your plugins, please let us know. We will do our best to accommodate this request as long as it does not affect the security of your site or the server.

 

DIY-WordPress Hosting

We will happily upgrade your WordPress install or any plugin upon request. Please submit a ticket at our Help Desk.

How do you handle plugin upgrades?

On our WP Plus and WP Premium Accounts we will automatically upgrade any plugins you may have installed on your website. Once a week we will look over your site for any plugins that have been updated and update them for you.

On our WP Intro Accounts, we don’t upgrade plugins automatically, but will happily do so upon request. Just send in a support ticket and we’ll get right on it for you.

If, for whatever reason, you don’t want us to upgrade your plugins, please let us know. We will do our best to accommodate this request as long as it does not affect the security of your site or the server.

DIY WordPress Hosting (3)

Do you blacklist any plugins?

We try not to, but if the plugin is a security risk or a resource hog (usually because it’s poorly written), we may have to prohibit it from our servers.

However rare of an occurrence, if this should happen on your site, we will discuss options with you to find an alternate solution. We will never remove or disable a plugin without letting you know first.

What control panel do you use?

We use DirectAdmin. It’s a very powerful, light weight, and FAST, yet easy-to-use control panel that allows you complete control over your hosting space. Check out DirectAdmin.

How do you handle WordPress and plugin upgrades?

We will happily upgrade your WordPress install or any plugin upon request. Please submit a ticket at our Help Desk.

Who we are and what we're about.

hostingDifferent is a debt-free, privately-owned managed-WordPress hosting company based in the Sacramento Valley.

hostingDifferent is a privately-held, small hosting business focusing on providing affordable, WordPress-optimized hosting with the utmost in customer service.

In the fall of 2012, we set out to make hosting a website more accessible to the masses who might not be so technically inclined through the simplicity and elegance of WordPress. Yes, there were other managed-WordPress hosts out there, but their prices were out of reach for many. We realized a need for affordable, managed-WordPress hosting and hostingDifferent was born.

The people behind hostingDifferent have been involved in web-hosting, programming, and design since 1998. We have been using WordPress since 2004 and have provided hosting services to the public since 2008.

Our Mission

hostingDifferent’s mission is to make web hosting accessible to everyone through a completely-managed WordPress experience allowing them to work on the creativity while hostingDifferent works on the technology.

Our Philosophy

Simply put—Clients First.

At hostingDifferent, superior customer service is our priority, every time, every day. We realize that nothing else matters without our clients and if you’re not happy, neither are we. We promise to always treat you with respect, providing honest, consistent service with every interaction with no excuses. We work hard to earn your business every day.

However, we cannot provide this superior level of service without making sure that we provide quality in everything that we offer from our hardware and software to our network.

Our Values

Service—Service is our business and we strive each and every day to exceed your expectations. We work hard to provide the service you expect, the service you deserve, the service to earn your business every day.

Quality—hostingDifferent is committed to providing quality in everything we do from our service to our hardware and network. We only serve up the best at hostingDifferent.

Integrity—honesty and integrity are paramount when dealing with a business, especially an online business. We are committed to doing business with honesty and integrity in all aspects of what we do. At hostingDifferent, that’s just business normal.

Value—combining our high quality with our superior service for a reasonable price, we provide value to our clients each and every day.

Commitment—we are committed to you, our clients, in every aspect of our business. We are committed to providing you with superior service, high quality, and serving your websites lightning fast. We take this commitment seriously.

 

 

Try hostingDifferent and experience the DIFFERENCE—RISK FREE!

Contact Us

Keep in touch with us. We are want to hear from you.

Hours of Operation

Sales/Billing—9a-5p Pacific Time Monday-Friday (except major US holidays)

Help Desk—24/7 365 days of the year

Email

If you need to contact us by email regarding any pre-sale questions, service feedback, or any other questions or concerns, please contact us via our Help Desk.

Facebook

Like us on Facebook!

Twitter

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Help Desk

Technical support is handled via our Help Desk and is available 24 hours a day, 7 days a week.

We guarantee our initial response time as follows and as detailed in our Service-Level Agreement (SLA). Please note that resolution time is dependent upon many factors and is not guaranteed under our SLA.

In order to maintain a high service-level for all clients, please follow the following support guidelines.

Critical Support—30 minutes or less

Critical Support tickets are reserved for true emergencies including the server is down, you are locked out of your control panel, or you are being blocked from the server. Critical Support is monitored 24/7, 365 days a year.

Standard Support—up to two hours

Standard Support tickets are for those technical issues that are not true emergencies. Standard Support is monitored 24/7, 365 days a year for Premium and Pro Accounts and from 5a-9p Pacific time for Personal Accounts.

Sales/Billing Support—up to 24 hours or next business day

Sales and Billing Support are issues that deal with sales and/or billing. Our Sales/Billing hours are 9a-5p Pacific time, Monday through Friday excluding major US holidays. If you contact us during the week, we will respond within 24 hours. If you contact us on the weekend and/or a holiday, we will respond on the next business day.